Terms of Service

Please read these terms carefully before using our services.

Agreement

By using this website (the "Site") operated by [Practice legal name] ("we", "us", "our"), you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Site.

Who we are

[Practice legal name], located at [full address], [registration / license number]. Contact details are in section 12.

Not medical or dental advice

Content on the Site is general information only and is not a substitute for professional examination, diagnosis or treatment.

Using the Site, contacting us, or requesting an appointment does not create a dentist–patient relationship — that begins only when you are seen in person and accepted as a patient.

In an emergency, call [emergency number] or your local emergency services immediately — do not wait for a reply.

Appointments

Requests, including those made through third-party tools such as [Calendly / Cal.com], are not confirmed until we acknowledge them directly. Please give accurate details and tell us promptly if you need to cancel. Late cancellations or missed appointments may incur a fee.

Fees & estimates

Prices shown on the Site are indicative starting points, not quotes. Your actual cost depends on clinical findings, the plan you agree to, and your insurance. Where possible we provide a written estimate before treatment, and that estimate — not the Site — governs what you are charged. Insurance figures shown are illustrative only.

Acceptable use

Do not use the Site unlawfully, submit false or another person's information without authority, attempt unauthorised access, introduce malware, scrape content at scale, or copy Site content except as allowed in section 7.

Intellectual property

The Site and its content are owned by or licensed to [Practice legal name]. You may view and print pages for personal, non-commercial use. Any other use needs our written permission.

Third-party links & tools

The Site may link to or embed third-party services (scheduling, maps, payment, reviews). We do not control them and are not responsible for their content or practices; their own terms and privacy policies apply.

Privacy & health information

Health information is handled under [applicable law — e.g. HIPAA in the US].

Do not send detailed health information, images or records through general contact or booking forms unless a form states it is secure — standard web forms and email are not secure channels.

Disclaimers & liability

The Site is provided "as is" and "as available", with no warranties to the fullest extent permitted by law. We are not liable for indirect or consequential loss arising from your use of, or inability to use, the Site. Nothing here excludes liability that cannot lawfully be excluded.

Changes & governing law

We may update these Terms; the "last updated" date will change and continued use means you accept the revisions. These Terms are governed by the laws of [state / country], with disputes subject to the courts of [jurisdiction].